Effective date: October 2026
AGOL Worldwide Inc. (“AGOL,” “we,” “us”) respects the privacy of our customers, partners, carriers, and website visitors. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you provide when you request a quote, complete our onboarding forms, book a shipment, or contact us. This may include your name, company, title, email address, phone and mobile number, billing details, shipment details, and trade compliance information. We also collect basic technical data when you visit our website, such as IP address, browser type, and pages visited.
How we use information
We use your information to provide and coordinate logistics and trade compliance services, communicate about shipments and your account, respond to requests, process billing, meet legal, customs, and security screening obligations, and improve our services.
Text messaging (SMS)
If you opt in to receive text messages from AGOL Worldwide, we use your mobile number only to send customer care and shipment related messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties, except service providers that help us deliver messages. You can opt out at any time by replying STOP. See our SMS Terms.
How we share information
We share information only as needed to perform our services, including with airlines, carriers, agents, customs authorities, and service providers acting on our behalf, or when required by law. We do not sell personal information.
Security and retention
We use reasonable administrative, technical, and physical safeguards to protect information, and retain it only as long as needed for business, legal, and regulatory purposes.
Your choices
You may request access to, correction of, or deletion of your information, subject to legal retention requirements, by contacting us.
Contact us
AGOL Worldwide Inc., 10800 NW 21st St, Suite 240-250, Miami, FL 33172, USA. Email: 247@agolworldwide.com. Phone: +1 877-269-2465.
