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E-commerce Fulfillment Cost and Management

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E-commerce fulfillment is commonly the aspect where don’t see many online shop owners with positive feedback. A general perception about logistics is that it is only a cost factor, but in actuality, it can become a conversion driver if used efficiently. That is why all successful e-commerce companies have one thing in common- exceptional order fulfillment with or without a third-party logistics provider.So far we see that fulfillment is highly underrated when it comes to corporate success. Many experts also argue that there is no point in offering the best available product if the fulfillment process is not up to the mark. In a recent study, it was observed that 50% of the people abandon the shopping cart just by looking at the shipping cost, and 30% of people abandon the cart due to longer delivery time. That is why we want to give you an insight into this important aspect so that you can get answers to the following questions: What is E-Commerce Fulfillment? The term order fulfillment or e-commerce fulfillment is commonly described as the process involving the physical processing of a customer`s order. From booking to the last mile delivery it involves all the associated processes like shipping, storage, and last-mile delivery. A typical e-commerce fulfillment starts from order acceptance and ends with the last-mile delivery. The process also includes return management. What are the Costs Associated with Fulfillment? E-commerce fulfillment comes with a cost and it entirely depends on online shop owners, whether they do it themselves or outsource the process to a third party. Online shop owners try to keep the shipping costs as low as possible to keep the customers less bothered by the shipping costs. Shipping orders locally can be handled and the costs are very reasonable if the qualities are less. International shipping brings in more shipping costs. So the online shop owners should come up with a good balance to keep the business rolling and customers attracted. Outsourcing or In-house Processing? To give you a better understanding of what is a better option, we should first see what is in-house processing or self-fulfillment? What costs are associated with managing the in-house fulfillment process? • Warehousing• Digital infrastructure• Insurance• Shipping Service• Packing• Workforce Warehousing and Storage According to AGOL worldwide experts both for national and international business owners, storage costs take a bigger chunk of expanses. The warehouse should be affordable and it should be located within accessible reach. If it is too expensive it will cost you more, and if it is situated in a remote location you will ultimately end up paying more transportation costs. Shipping cost and delivery to the final customer are to be taken into consideration when selecting the warehouse. Digital Infrastructure A good warehouse with all the good characteristics is not just enough to bring you success. You need software along with the corresponding hardware to keep a record of all your transactions. The more you are digitally updated the more your warehouse is efficient. Usually, the expenses are directly related to the efficiency of the warehouse. A good mix of choices should be made, considering the business volume and needs. From using general software like MS Excel to tailor-made software and hardware you can choose what fits your business needs. Insurance To avoid unnecessary troubles just in case you end up in an accident or damage to your warehouse. Here the cost also depends on the type of package you are buying and the coverage you need. Packing You can save a good amount of money when it comes to packing. Buying the packing material in bulk quantities can save you good money. You should always buy a moderate quantity of packing material to avoid engaging too much storage space. Good planning and finding an absolute balance are crucial in every aspect. Workforce The workforce is very important and without it, you cannot effectively manage your warehouse operations. As advised earlier you should think of an ideal solution depending on your business volume and requirement. For instance, if you get fewer orders in summers and orders increase dramatically during winters, you need to come up with a flexible solution.Keeping in view all these aspects we can only come up with a good solution if we think and take a wise decision on every aspect of our business. There is no universal rule that fits all, e-commerce businesses vary in volume and there are many factors influencing them, like product type, customer base, and geographical location. That is why you need to dig deep and come up with your sweet spot where everything is managed efficiently and affordably.

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Introduction to the Global IT Infrastructure Topography

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IT infrastructures are a huge and marvelous creation of technology meeting human creativity in order to form innovation and bring ease to our lives. You are reading this because you are interested in IT or are an IT professional yourself. Whether you are handling hardware yourself or managing a team, you have a tough job. The whole process is itself a difficult one, from managing vendors to the final deployment; pitfalls and problems are inevitable. From our experiences as an international supply chain and logistics organization over the last 10 years, we have worked very closely with high-end technology enterprises, helping them move their IT and high-end tech goods across the globe. We view the past challenges as milestones and have enabled us to manage projects more efficiently and effectively. IT Industry This industry is massive and estimated to be valued at over 1T+ per year. Data is considered the Oil of the Modern Age, and every company needs this data desperately. With data being so important, the management of data is the key. This sector is extremely complicated and every company is dependent on it in one way or another. The below revenue figures are an example of some of the major tech hardware and software companies. This includes manufacturers/OEM’s, distributors, resellers/VAR’s and DCO’s. The below illustration shows very clearly the impact that established OEM’s have on the market. For decades general buyers have believed that the IT supply chain, power dynamics, and its corresponding business relationships are very complex and complicated. A further explanation of this ecosystem will be explored below. OEM/Manufacturers Original Equipment Manufacturers hold almost 90% of the market share because they produce the technology and the corresponding software needed. As shown in the chart above Cisco leads the way with revenue of 49.8B, a market capitalization of 241B, and a profit margin of 21.3%. Distributors These companies are key financial supporters of OEMs and VAR’s. there is a common misconception that distributors are expert logistical organizations and manage the global supply chain of major OEMs and VAR’s. As you can see in the chart, Arrow stands on total revenue of 28.67B, a market capitalization of 8.18B, but barely getting by with a profit margin of only 2%. VARs Value-added resellers, sell and manage accounts for OEM’s. For that, they also have a tough time being profitable. Insight has total revenue of 8.34B, a market capitalization of 3.64B, and also a tiny profit margin of 2%. Data Centers Organizations These companies are known as the real estate of the IT industry, where they build and operate high-value data centers. These companies earn a bit more in this industry. Equinix for example earns revenue of 5.69B, a market capitalization of 71.91B, and a profit of around 6.2%. According to AGOL worldwide other companies are not key players in the market, yet they are selling products and providing services on behalf of vendors such as Cloud and Edge, MSPs, LaaS firms, and integrators.In this article we have gone through this vast landscape to have a bird’s eye view, still, this is just the tip of the iceberg and there is a lot more to be discussed in coming blogs. In our next blog, we will take a deeper dive into OEMs and understand how they operate and where they stand in this current market.

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Centralized Procurement: How it can Benefit your Business

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Is Centralized Procurement for you? Centralized procurement is a process simple in theory but complex to achieve. For tech companies finding a good supplier that can ensure a constant supply, fair pricing, a good deployment team, and a solid global logistics system can seem like finding a needle in a haystack. Is it possible to build a perfect reseller partner that whom you can have a long-lasting business partnership? Can they simplify your procurement and administrative process? Centralized Procurement: The Concept As the name suggests, the concept is to bring all the processes and procurement to a central point. One department is responsible for purchasing and sourcing all equipment needed. The department manages the demands and sourcing for all company locations. All internal orders from procurement are fulfilled using the external vendors most available to each branch office. Similarly, this concept can also be implemented by using the centralized supply chain method of procuring all your supplies from one or more trusted vendors. The process remains the same with all internal orders being collected by the procurement team and sent out to the trusted vendors for fulfillment. If the branches are spread across international borders your vendors must be able to ship them from one central point or have a source in the same country. Advantages of Centralized Procurement Centralized procurement can have multiple benefits for the end-users, specifically in the tech industry. Sometimes interacting with multiple vendors can be challenging and administratively tasking. Cost and time savings are just some of the benefits of centralized procurement. Duplication Duplication of work, tasks, and processes, kills total quality management. International companies with branches across the globe often deal with such issues. The same equipment is being sourced again and again when the same inventory may be stockpiled in an outpost branch somewhere not needed, costing both money and time. The administrative work required can be very disruptive. This process itself can lead to problems such as constant price increases and warehouse maintenance costs of excess goods. A centralized procurement is more refined and reduces doubling and administrative tasks. Having a small group of suppliers or vendors enables orders to come in easier and more manageable. Other benefits can include bulk discount pricing and more consistent quality control. With duplicates being eliminated, inventory control is more manageable and profitable. Risk Management Keeping track of suppliers can be challenging. Risk management is very difficult when working on a decentralized system. Using centralized procurement keeps things straight and simple. With a controlled group of suppliers keeping track of shipments is very efficient and reliable. One Supplier One Price A downfall of decentralized procurement is the inability to form a mutually beneficial local relationship. Unless the company is big enough to attract discounts and benefits, the likelihood of local vendors offering incentives is minimized. Having one point of contact at a major supplier does have its perks. Purchasing in huge volumes and consistent buying patterns can help keep prices competitive and can attract big discounts, ensuring quality and avoiding shortages. Who should Deploy Centralized Procurement? Any global company, especially tech companies can largely benefit from centralized procurement. Both resellers and end-buyers can benefit from centralized procurement. Centralized procurement can help reduce administrative costs and streamline the procurement process for companies small and large. How AGOL Worldwide can Assist you in this? Do you have a solid partner managing inventory and being able to handle all international product movements? If not, that partner is AGOL Worldwide where everything exists under one roof. AGOL Worldwide specializes in handling logistics across international borders. Offering Importer of Record (IOR) and acquiring licenses in more than 120 countries, AGOL Worldwide is the one-stop shop for logistics. AGOL can manage all hardware storage and shipping needs effectively, enabling a 100% hand-free process. AGOL Worldwide manages every step of the shipping process, as a “Door-to-Door” service from a supplier to the end-user from anywhere to anywhere. AGOL also has warehouse space all over the globe to enable prepositioning of goods for your consistent customer demands. Migrating to a centralized procurement process through AGOL Worldwide can make your import process 100% hassle-free. To learn more about how AGOL Worldwide can enhance your import-export process, contact us now!

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Case Study: Importing IT Servers into the UAE

Leave a Comment / Importer Of Record, Logistics, Supply Chain /

Type of Equipment: IT Servers and Server Racks AGOL Worldwide is a top choice of IT and Telecom companies for import services around the globe. A challenge was issued to import IT servers into the United Arab Emirates (UAE) worth USD 50 Million from a customer needing an experience reliable partner. AGOL Worldwide was also selected as the Importer of Record (IOR)and tasked with managing all the compliance requirements in the UAE. Additionally, AGOL worldwide was given the task to manage the entire project “door to door” all the way to the data centers. Project Details Our client is a renowned manufacturer and developer of computer hardware and software. A new project was undertaken to upgrade an existing enterprise-level data center in the UAE. This project was initiated to upgrade the full package of a small section of an enterprise-level data center. These servers needed to be custom-built, so AGOL faced a big challenge in sourcing all the equipment from different geographical locations. All the equipment was sourced and shipped from multiple global locations into the UAE in just forty-five days. Completing this project before the deadline was crucial for the successful completion of the project; the challenge was accepted! Challenges Servers are built using different components that include, storage devices, processing devices, networking devices, and communication devices. All these are mounted and wired on a rack to complete the server build. All the devices were sourced across the globe and shipped to one location for assembly. Once assembly was done the built servers were shipped to the data center in the UAE. A single server rack is almost 2m high and requires special cargo handling. Complexities like these contribute to delays in processing. The compliance process is also more complicated with custom products as customs officials are unfamiliar with their values and purpose. Handling At AGOL Worldwide the project management team worked closely with eight resellers in planning the project milestones within the project deadline. All the compliance fulfillment was done on priority and before the arrival of goods into the UAE. Maintaining 100% efficiency AGOL managed to import the goods in compliance with all the local regulations. A special handling team was in place to manage the handling of the goods at the airport all the way to the data center. With our experienced AGOL Worldwide team in place, safety and security were ensured all the way to the data center. Completion AGOL Worldwide was honored to be selected as the first choice to manage such an important project with such a critical deadline and was able to exceed our customers’ expectations. AGOL worldwide thrives on helping customers in such a complex and competitive environment. AGOL’s ability to set proper expectations in collaboration with the many vendors for this project ensured every participant knew the lead times and costs upfront. We believe in underpromising and overdelivering to ensure every customer is pleased with the results of every project, every time! Consult our AGOL IOR Services Experts to see how we can Manage your Shipments to Anywhere on the Planet.

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Importer of record

The Top Three Most Challenging Countries to Import Time Critical Goods

Leave a Comment / On Board Courier, Supply Chain /

Importing provides challenges in every country; some are way more challenging than others. Underdeveloped countries tend to be the most difficulty getting goods cleared in a reasonable timeframe. We will explore three of the most difficult import destinations in this current climate. Global trade occurs 24/7 365 with no limit on the products being shipped. Much of this is domestic but increasingly finding new markets is critical for growth and survival. This is when new companies to international trade discover the import challenges. Traditional trading partners have established processes that many companies have adopted a system for over the years. Newer emerging markets and countries with more difficult administrative processes are where the real challenge begins. So why is importing in these countries so different? What are the challenges an importer of record (IOR) faces in these countries? Is it the global trade compliance regulations? Each country is on a case by cases basis; some countries have strict compliance rules, while others charge too much duty and tax on imports. Social and political factors are also among the many hurdles to overcome, and combining all these makes it a steep challenge. Apart from the points discussed above, the challenges for the Tech and Telecom industry are highly compounded by additional regulations worldwide. There are multiple reasons why the tech industry is so heavily regulated around the globe. One main reason is that a large variety of tech products are considered dual-use. Another key challenge is the complexity of trade compliance when shipping goods between borders. Countries with difficult import lanes are commonly ladened with intensive compliance regulations. Certificate of origin, product permits, permits for use of sell, test reports, and even contracts between sellers and buyers are some of the challenging hurdles that exporters may face when importing to these democratic countries. Duties and taxes are other factors that create a challenge in importing to these countries. In many countries, the tax structure is designed to disincentivize imports to encourage local production of these same products. This type of political, economic, and legal agenda can make importing very difficult. Some countries don’t have foreign trade agreements while others have international trade embargos. Below are three of the most difficult importing destinations and some thoughts on what is needed before initiating imports into these countries. Russia Russia is a big country spanning 11 time zones and its sheer expanse is one of the leading factors in trade constraints. Import compliance regulations are also strict and time-consuming. In addition, the political situation, language barrier, and lack of transparency make Russia one of the most difficult import destinations. Shipments with commercial and electronic goods are commonly the most complex to import. There is a long list of restricted items which include some of the major IT brands like Cisco. Import compliance in advance is a must when you are importing into Russia. If the importer has failed to complete any of the confusing paperwork or missed any item it will result in delays in customs processing and expensive penalties. With such restrictions, popular brands like HP, Cisco, and Apple will have impediments to import compounded by confusing regulations; Russia is on the top of the list. Only a handful of importers and IOR providers have the ability to import into Russia. AGOL Worldwide is among those few who have been delivering exclusive service to its customer as an IOR provider in Russia. Saudi Arabia For many reasons, Saudi Arabia has made it to the list of challenging import destinations. Compliance is one of the major reasons due to strict government policies and a need to keep a record of everything going in and out of the country. Apart from the general import procedures and customs clearance process, pre-import compliance is a lengthy process and can span up to several weeks. Products are initially categorized as either regulated or nonregulated. All regulated products are further segmented towards a specific authority that is regulating their import and sales in the country. All regulated products need product registration and may also be subject to further certification like CITC, and IECEE depending on the category they fall under; your IOR provider will need these certifications. Apart from general documentation, the certification and registration authorities demand pictures of the products. A certificate of origin is also needed which should be attested by the local chamber of commerce in the country of origin. Political factors such as Arab League Boycotts also can add to the difficulty in the import process. Despite all these factors AGOL Worldwide has been providing IOR service in Saudi Arabia for the past few years. India India is also amongst the most difficult countries to import; specifically when importing IT and telecom goods. Pre-compliance holds a major part of the import process, and fulfilling the import compliance is a lengthy process. Shipping on a large scale into India is much more difficult. IT and telecom goods are subject to strict compliance regulations. When dealing with such a lengthy process of compliance adherence, chances for errors are high and in India, this can lead to high-value penalties or seizure of goods. This not only costs more money but the loss of productivity without that critical part is the real cost. Improper compliance often occurs by importers with little to no experience resulting in delays and substantial financial penalties. Since India manufactures many IT and Telecom products locally, there are policies in place to protect local industry and manufacturers. This protectionism contributes to why import taxes and duties are comparatively high. Every product is subject to a strict market price check which makes it very difficult for the importer to assess the value of import duties and taxes. Conclusion In conclusion, partnering up with the right IOR and Logistical Partner is a very critical decision. Your IOR partner should be a compliance specialist and must know the ins and outs of customs regulations for any country; especially the challenging countries discussed here. At AGOL Worldwide we proudly have been providing

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Importer of Record in Saudi Arabia (KSA): Insight on Import Challenges in KSA

Leave a Comment / Exporter Of Record /

Saudi Arabia (KSA) has been heavily investing in new technology to keep up with the digital transformation. In August 2021, the KSA government invested 4.5 billion SAR in different tech initiatives. This investment is part of an initiative to make the Kingdom a global digital hub. For the last three years, the KSA has quickly become a attractive investment point for global tech companies. Recent events such as LEAP, @HACK, CoderHub, and Tuwaiq1000 Bootcamps were a few of the international tech events that were hosted by the KSA. Supporting tech startups is a priority of the KSA government. The KSA has been partnering with multinational corporations like IBM, Amazon, Cisco, Informa, Microsoft, and Oracle. Recently the Ministry of Communication and Information Technology (MCIT) has initiated the National Technology Development Program; investing 2.5 billion SAR with the goal of becoming a leading country in tech advancement. Several new initiatives are proving to be leading factors in the country`s digital transformation. According to the ICT Strategy 2023, the MCIT aims to: Increase the GDP contribution of the ICT sector by SAR 50bn Increase women’s participation by 50% Boost investment in tech startups and emerging tech with a goal to grow the market up to 50% Create 25,000 more jobs in the sector The Leap of Technology Government Initiatives are underway with hopes of boosting the digitization of the country by implementing the following technologies: Artificial Intelligence IoT and its Connected Devices Big Data Analytics Robotics 3D Printing AR/VR Distributed Ledgers The KSA Vision 2023 plan has a goal of getting corporations from around the world to invest in the KSA and help it make leaps and bounds in its digital transformation. The government is actively recruiting people with special skills from around the world to come to the KSA to help in this transformation. The Global Tech Event LEAP will be held in Riyadh in Feb 2022. The main focus of the event is to “Reshape the Way we Live” by demonstrating how cutting-edge technologies will shape our future in every sector and industry. With all this new tech and investment, planning logistical imports and exports into the KSA will be critical in keeping up with this technological growth at the speed of light! Imports in Saudi Arabia Tax / Custom Duty Restricted Items Lead Time, Import Process VAT: 15% COO prohibition, Second Hand, and items from certain countries 5 to 7 Working Dates Duties: up to 5% Carrier Option: Freight Forwarder Pre Import Compliance: Product Specific i.e PCOC, SCOC, ICECC, CITC. For the last 2 decades, the Saudi government has put in more effort to ease up the import process, especially for companies importing high-end Tech and Telecom goods. General VAT of 15% is applied on all imports and duties vary from 0% to 5%. Saudi Arabia is a complex country if you are a tech company and importing high-end tech and telecom goods. There is an extensive pre-compliance that is needed before moving the goods. Approval time is lengthy, and it may take from 1 to 7 weeks depending on the type of goods you are willing to import. Pre-Import Compliance in KSA In KSA IT and telecom goods imports are regulated by SABER and CITC, all the imports are to be registered to start the import process. The IT and Telecom goods are segregated into 2 major categories. Items that are subject to regulation and items which are not subject to any kind of regulation. Items categorized as regulated are further divided into two categories where the importer needs to register them in SABER or CITC. All the IT goods are registered in SABER while items related to telecom are registered with CITC. Depending on the type of certification or registration the pre-compliance process takes a minimum of 1 week and a maximum of 6 weeks. How AGOL can Help you Import into Saudi Arabia? Saudi Arabia is considered to be a complex destination for imports. With the restriction on importing many items as well as lengthy pre-import compliance, you will need an expert Importer of Record in Saudi Arabia. We at AGOL have been facilitating numerous tech companies to get their IT and telecom goods delivered to their doorsteps in Saudi Arabia. We will take care of all the pre-import compliance processes, be it the product registration of any regulated item or acquiring any certification. We make sure your goods arrive safely and you spend no time getting engaged in any documentation and compliance regulation. Have a shipment ready for Saudi Arabia? See how AGOL can be your Importer of Record in Saudi Arabia.

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The Aspect of Uncertainty: How to Manage it in the Supply Chain

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The supply chain industry around the world is exposed to different regulations and these regulations are subject to change due to many factors. Politics, terrain, infrastructure, and much more effects the supply chain process and cause unwanted interruptions. Furthermore, these risks are associated with financial, social, and operational ramifications. To see how the supply chain behaves these uncertainties and risks are thoroughly studied because they keep on evolving with time. When the goal is to provide efficient service to the customer risk is not the only factor we should consider while making decisions. Focusing on resilience, capacity to respond, vulnerability, and process efficiency has proven to be the important factors in predicting the outcome. Time on the other hand is an essential factor or we can say that time and risk are the two faces of the same coin. Time plays a vital role in transforming the risk. Change brings more risks Besides all the risks that we mentioned earlier, shifts and changes in technology should also be accounted for. Constant evolution in consumer behavior, demand, an assortment of products, and complex supply chain processes have largely contributed to the uncertainty. To deal with these factors companies around the world are putting in more resources to study emerging market trends. Lowering the uncertainty When we talk about the uncertainty in the supply chain, we mean changes in profitability and fulfillment which are commonly caused by unpredictable events. Similarly, it is very difficult to make decisions when things are ambiguous. Events such as hurricanes, earthquakes, last-minute orders, delays by suppliers, or unnecessary delays in the production process. Although many external information sources can come in handy when assessing these external risks, there are no tools or ways readily available in the market to help lower these uncertainties. Inventory Responding to the demand of the market is the key aspect of an effective supply chain process. Inventory is an internal factor that can be widely controlled by studying demand patterns. The way we optimize the inventory defines how we deal with the uncertainty of demand as well as offer. Most often we should keep an eye on the factors causing the inventory out of sync. Is it due to dropping below the optimum level or going above? Discovering the reasons behind these factors can tell us more about the uncertainty we have to deal with when optimizing our inventory. The internal or external data that is essential to manage an optimized inventory level also play an important role. Late deliveries, customer reviews, quality issues, and much more are some examples.  Maintenance                                   On a production, line breakdown can cause big issues and this factor contributes to being the most important factor when dealing with uncertainty in the supply chain process. Companies must be prepared to deal with any kind of maintenance breakdown during high-demand times. Having this issue managed you can widely avoid problems related to delivery, supply, and customer service. Technology integration can also help reduce the probability of breakdown. To sum up we must say that companies must use all external and internal data resources to have a better understanding of uncertainties associated with the supply chain. No defined rule can be applied to all. Internal factors can be managed by integrating smart technology innovations while external factors can also be addressed using external data sources. It is more of a combination that works differently in different cases. The way we see our internal operations and manage them efficiently is the key to minimizing the internal risks associated with the supply chain.

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On-Board-Courier: The Best Solution for your Time-Critical Shipments

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Onboard courier service and logistical emergency In any industry, when a logistical emergency occurs it needs to be addressed with absolute reliability and maximum speed. Using an Onboard Courier (OBC) is the fastest and most reliable method to ship your goods to any part of the world. Products ranging from small thumb drives to multiple boxes of electronic parts can be shipped using Onboard Courier services. Here we will do a quick round-up on how the OBC service works. This starts from the pick-up point where the courier meets the shipper and collects the goods that have been carefully packed by the shipper. The courier carefully examines the package(s) and compares them to the commercial invoice required for entry to international airports. If possible, the courier will carry the package onto the plane with them. In most cases, the packages are going into the cargo hold, so the packing will be enhanced to ensure a safe journey. Whether the courier is moving one small box or a truck load of boxes, the courier should arrive at the airport hours before the flight check-in. The airlines will weigh in and tag all packages and if the weights or baggage allowances are more than allowed, the necessary fees will be paid. Sometimes this process can be timely, thus the reason for arriving early. Sometimes a special inspection from TSA occurs because the goods are high value, they see something unfamiliar on the X-rays, or just randomly. It doesn’t matter if the goods are being carried with the courier or going into the luggage area; the packages must go through all the security checkpoints. Upon arrival at the destination airport, the courier picks up the goods from the baggage carousel and transports them to the delivery location using local taxis, ride services, or in some cases they will rent a car. GPS makes this much easier to locate the delivery address. Meanwhile, throughout this process, the shipper and the receiver are kept informed about the status of the delivery. Once the courier reaches the delivery destination and goods are signed for on a Proof of Delivery (POD), along with photos of the package in the hands of the recipient and a copy of the POD. Then the shipper is informed immediately that the Mission is a Success! All these documents and photographs are then sent out to the shipper. Now the courier is free to go back home or in most cases after a long transcontinental journey, a night in a hotel. These long journeys can really take a toll on one’s body. All the necessary expenses are paid by the Courier company until the final invoice. OBC use cases Onboard Courier service is the fastest way to ship your goods to any destination around the globe. This service is the most reliable way to transport your goods on the next flight available. More and more industries are finding a need for OBC services as their products are in more demand in a timely basis. There is no faster method to get parts onsite any faster. Below are some of the industries which use OBC as their preferred courier service for all time-critical shipments. Many other industries are finding this need in this new demanding global marketplace. Large and small parts for the automotive industry Aviation industry parts, especially for AOG Fashion and textile items Legal or any other official documents IT infrastructure parts at remote international and domestic locations Satellite parts for stations with an outage in a global outpost Benefits of AGOL Onboard Courier Service (OBC) Live proactive tracking and monitoring as your goods are personally escorted Flexibility as we offer OBC service to more than 120 destinations around the globe We are available 24/7/365 to handle all your Time Critical shipments Our OBC’s are well trained and experienced in shepherding your goods on time We have the fastest turnaround time and provide the best value We have customs agent around the globe to create safe passage for your products Reliability, speed, and safety are key features of AGOL OBC service. We at AGOL never compromise on any of these. We spend more time and effort in selecting and training our flight couriers. With all necessary permits and hands-on travel and language expertise, our services are undisputed in the market. Get connected with our OBC professional for expert advice on your time-critical shipments. 

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Global Trends that are Shifting the Distribution Sector to New Extremes

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Retail is the last link in distribution, the one in contact with the market and the customer. Retail sales can alter, slow down, or boost, the actions of both the industry and the distribution. In recent times, this inertia has transferred the digital revolution to the distribution sector and as in any paradigm shift, threats can also be opportunities, to improve cost efficiency, customer experience, and differentiation from competitors. The adoption and use of digital innovation are presumed to be the key element that will establish the competitive advantages of each company. The consolidation of the quasi-automation of picking  Picking is the activity carried out by a team inside the warehouse to prepare customer orders. The client wants us to carry out this task without errors and with the quality required by him. With a digitized warehouse, it is very unlikely that there will be problems with orders and their preparation since everything is well informed in the system. In addition, the entire inventory is updated and digitized thanks to the mobile device for warehouse management. Finally, with the appearance of intelligent warehouses, even the loads will be able to prepare themselves and will be transported to the means of distribution. ‘Customer-centric’ philosophy and the individualization of solutions.  The customer has become the center. Demand an efficient and fast service, the entire process must be aimed at achieving your satisfaction and making the user experience memorable. Moreover, the services must be delivered in a personalized way. It is essential to know each client in detail, their history, their habits, their changes to serve them without interference. What could be more interesting than building, 100% made by you, your own bag, watch, or pair of shoes? Technology also plays a key role here by making combinations possible that were unimaginable a few years ago. Think, for example, of the potential of the mix between 3D printers and a good Big Data strategy, or between a good loyalty strategy applied to manufacturing processes. The possibilities in this field are exciting. AI is already a reality The sector will increasingly depend on chatbots, facial recognition technology, image recognition, and robotics for product handling all of which offer phenomenal opportunities for the consumer sector. What is newer today is seeing the first robots interacting with customers. The real investment in this aspect continues to be directed at reducing the costs of handling the product, from the house of the supplier to the house of the customer. As an example, Amazon today already has 20% of its logistics centers led by robots. And, at the same time, the operators that are investing the most in technology are beginning to handle a huge amount of data about their customers, which is undoubtedly key to offering increasingly individualized experiences. The power of social media from the retailer to the distributor. Access to the company and the client must be possible from any channel: physical, telephone, email, web, social networks, chatbots. The online world has broken down geographical barriers and the client cannot tolerate unjustified delays or not being informed about your order. Some will want to self-manage it and be on top of it, others to make it as easy as possible and give it all done. But they will always demand that the information is at their fingertips. The interaction in social networks to constantly tell stories does not work, you have to look for personalized and online communication with each of your key clients. This medium is becoming the most powerful source of receiving customer feedback. The continuous use of the database as a ‘Think Tank’ is already essential Data management as the main factor for decision making will continue to grow exponentially, and all this is thanks to technologies such as Big Data, machine learning, and AI (Artificial Intelligence). Analytical expertise is the key to the future. Data, when combined with intelligent technology, helps organizations create individualized experiences in a highly fragmented customer environment. This processing implies that with biased information, erroneous decisions can be made that directly impact the company’s productivity. BI (Business Intelligence) enables all data to be stored in a single, very intuitive platform and allows you to create panels based on the most interesting KPIs, displaying graphs that help make the right decisions. Environmental sustainability and the circular economy enter the equation  Consumers are looking for products that are made responsibly, that can improve their health and have a positive impact on the environment. Involving not only its production process but the entire supply chain. Therefore, it is necessary to introduce the concept of eco-friendly transport. While autonomous transport inside warehouses is becoming a reality, outside on the roads in a highly fragmented customer environment it is still a pipe dream, with many aspects of telecommunications, road safety, or adaptation of legislation to be polished. In the packaging, reducing the number of plastics and promoting the use of biodegradable materials. As well as eliminating paper in administrative acts. In fact, the Green Logistics seal will be a claim for CSR companies that want to strengthen their reputation on all fronts. The ‘delivery’ model of the end customer is extrapolated to distribution One of the aspects that generates the most competition among companies in the sector is the delivery time: immediacy is essential for many customers. The objective for many of the retailers around the world is the applications that allow them to buy, pick up and deliver any product, in the shortest possible time. The leaders seek to be able to deliver the purchase between 30 and 40 minutes after placing the order, in addition to offering service 24 hours a day, seven days a week. The appearance of IoT with the implementation of RFID technology As commerce accelerates the rollout of physical store-based purchasing options like click and collect or store delivery, it’s crucial that your inventory have a very high level of accuracy. As the cost and size of RFID technology are reduced until they can be

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Key Aspects to Keep in Mind about the Storage and Logistics Processes of High-End IT Equipment

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Today, both at the user level and the business level, IT manufacturers handle a large amount of computer material that allows them to have all kinds of localized files without the need to have them in their printed version. Thanks to the computerized management of the material, we need to carry out the thousands of daily tasks that are carried out every day in companies, we have managed to optimize our work routine, reducing time and resources that represent great savings. The key in computing is to have a complete storage system for the computer data that we generate, which is vitally important, but also requires complex and efficient logistics processes for such computer material. Efficient management in the logistics of computer equipment If you ensure that your company has efficient management in the logistics of computer equipment, you will always obtain direct effects on the quality of your services, which benefits us when it comes to having competitive advantages and offering added value to our clients. All the tools that make it easier for you to get the job done will provide you with an improvement in all the processes and that there is correct communication between the different but complementary departments that make up the company. Companies need to have Software solutions that fully adapt to their needs, that allows them to achieve traceability in their production and supply chain, and that in turn are personalized for each client. Some of the tools that favor business activity are, for example, the creation and development of projects for printing and the design of automatic barcode labeling, which simplify mobility around the facilities, also increasing control and achieving high performance in factories.  The Importance of process automation The automation of processes within a company is becoming more and more important since it has a direct impact on reducing costs and increasing efficiency. The main objective of optimizing and automating the key processes for the activity of a company is to reduce expenses through the incorporation of the latest advances in machinery and software, which allow us to reduce labor and the time it takes to carry out activities. There are many advantages in the latest technological advances in logistics processes, and it is that technology has generated a transformation when it comes to optimizing and improving them. Logistics outsourcing The high volume of work of many companies means that it is not always possible to deal with all the processes necessary for optimal operation, which is why many of them decide that logistics outsourcing is the best solution to optimize their activity. Thanks to what they obtain greater flexibility to cover more clients and be more competitive in their sector, as well as an increase in the quality offered. The outsourcing of logistics achieves, among other benefits, a significant reduction in costs, better efficiency, a greater ability to adapt to the current market, a better organization in logistics processes, and a higher quality aimed at the end customer. Inventory management Proper inventory management is essential for any company, and it must be the most complete, so it will be ideal if it is done through a computer system with which the incoming and outgoing flows can be reliably controlled in real-time. of material. With this, you can obtain maximum optimization of the stock and a considerable reduction in costs. Transportation management In this regard, it is convenient for our company to have your freight transport needs covered, regardless of whether it is intended for collection in our warehouses, delivery to the end customer, or distribution centers. The logistics infrastructure must be adequate for the transport and distribution of any type of product, and in any format, whether in small packages or on pallets and of course with maximum speed for transport that is most urgent. Process monitoring Another priority for the smooth running of a company is the monitoring of processes, which must be extremely detailed so that the results are always as expected. The best monitoring methods must be established with which it is possible to verify the competence and effectiveness of each of the processes to successfully achieve all the proposed objectives. Once the processes have been monitored, you will have the results at your disposal, which will help you find out in which areas should be marked for improvements or which are working correctly. Stock control in IT material logistics The control of stocks in the logistics of computer material will allow us to carry out an organization and management of each document generated through a computer system. This control must be carried out in every company to have a record of the actions that are being carried out and to have access at any time to all the information related to the activity of the company and quickly. The most recent technological advances make it easy for us to implement innovative tools for stock control in the logistics of computer equipment and allow each process that takes place in a company to be monitored in real-time, being able to access it at all times. It allows us to carry out an analysis of the company’s activities for its rectification in case they need improvements, or simply to check its correct operation. With this interesting and practical information that we have given you about the storage and logistics processes of computer equipment, you have all the keys you need for your company to be efficient and achieve the best results.

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