Type of Equipment: IT Servers and Server Racks
AGOL Worldwide is a top choice of IT and Telecom companies for import services around the globe. A challenge was issued to import IT servers into the United Arab Emirates (UAE) worth USD 50 Million from a customer needing an experience reliable partner. AGOL Worldwide was also selected as the Importer of Record (IOR)and tasked with managing all the compliance requirements in the UAE. Additionally, AGOL worldwide was given the task to manage the entire project “door to door” all the way to the data centers.
Project Details
Our client is a renowned manufacturer and developer of computer hardware and software. A new project was undertaken to upgrade an existing enterprise-level data center in the UAE. This project was initiated to upgrade the full package of a small section of an enterprise-level data center.
These servers needed to be custom-built, so AGOL faced a big challenge in sourcing all the equipment from different geographical locations. All the equipment was sourced and shipped from multiple global locations into the UAE in just forty-five days. Completing this project before the deadline was crucial for the successful completion of the project; the challenge was accepted!
Challenges
Servers are built using different components that include, storage devices, processing devices, networking devices, and communication devices. All these are mounted and wired on a rack to complete the server build. All the devices were sourced across the globe and shipped to one location for assembly. Once assembly was done the built servers were shipped to the data center in the UAE.
A single server rack is almost 2m high and requires special cargo handling. Complexities like these contribute to delays in processing. The compliance process is also more complicated with custom products as customs officials are unfamiliar with their values and purpose.
Handling
At AGOL Worldwide the project management team worked closely with eight resellers in planning the project milestones within the project deadline. All the compliance fulfillment was done on priority and before the arrival of goods into the UAE. Maintaining 100% efficiency AGOL managed to import the goods in compliance with all the local regulations. A special handling team was in place to manage the handling of the goods at the airport all the way to the data center. With our experienced AGOL Worldwide team in place, safety and security were ensured all the way to the data center.
Completion
AGOL Worldwide was honored to be selected as the first choice to manage such an important project with such a critical deadline and was able to exceed our customers’ expectations. AGOL worldwide thrives on helping customers in such a complex and competitive environment. AGOL’s ability to set proper expectations in collaboration with the many vendors for this project ensured every participant knew the lead times and costs upfront. We believe in underpromising and overdelivering to ensure every customer is pleased with the results of every project, every time!
Consult our AGOL IOR Services Experts to see how we can Manage your Shipments to Anywhere on the Planet.
